Frequently Asked Questions

 
  • PLAYTE Kitchen is located just outside of downtown at 2931 Solano Avenue, Napa CA 94558. Parking is available on-site and nearby.

  • Each class includes chef instruction, hands-on cooking, all ingredients, use of our equipment, and a full meal at the end. Generally, classes are designed to enjoy the meal together at the end. If there are extras, you’re welcome to take some home.

    Classes are collaborative. Guests work in small groups to prepare the menu together, guided by our chefs.

  • - 14-days’ notice of withdrawal is required to receive a full refund, less a $10 transaction fee (with the exception of classes purchased with a gift certificate).

    - While no refunds are available for class withdrawals less than 7 days prior to the class start date, you may transfer to another class (limited to two transfers) for no additional charge. If you wish to transfer to a different class, please reach out to PLAYTE Kitchen directly by email or phone (707-492-5789).

    - Rebooking 72 hours or less before a class is subject to a $20 transfer fee per registration.

  • At PLAYTE Kitchen, guests aged 15 years or younger must be accompanied by a parent or legal guardian for the duration of the class. The accompanying parent or guardian is required to purchase a ticket and actively participate in all class activities alongside the minor. This policy is designed to ensure a safe, enjoyable, and hands-on learning experience for all participants.

  • Comfortable clothing and closed-toe shoes are recommended. You’ll be standing for much of the class, so supportive footwear will help you enjoy the experience. We’ll provide aprons, but avoid wearing anything you don’t want to risk getting a splash of sauce on. Chairs are available if you need to take a break and sit down during class.

  • We do our best to accommodate with advance notice. Please let us know at booking so we can prepare substitutions when possible.